How many times may a licensee go through the mediation process without approval of the department?

The correct answer is three times. In the context of Florida funeral service practice, the state allows a licensee to go through the mediation process a maximum of three times without requiring approval from the department. This provision is designed to encourage resolution of disputes before advancing to more formal processes, such as administrative hearings. By permitting multiple mediation attempts, the regulation supports the idea that many conflicts can be settled amicably through dialogue and compromise, promoting a more efficient and less adversarial resolution process.

While unlimited attempts would potentially lead to prolonged disputes without resolution, and fewer than three would not provide enough opportunities for parties to negotiate and find common ground, the three-time limit strikes a balance between allowing for adequate attempts at mediation while not dragging the process out indefinitely. This structured approach helps maintain professionalism and efficiency within the funeral service industry in Florida.